Support Volunteer
Beyond Detention
Volunteers are required to help support the organisation with a variety of tasks and projects, usually in our office in the centre of Bedford.
Volunteers are required to help support the organisation with a variety of tasks and projects, usually in our office in the centre of Bedford. These are examples of the types of tasks/projects that volunteers can contribute to, this list is not exhaustive, and volunteers may be able to participate in a variety of tasks/projects as and when need arises. Volunteers are required to help with the administration of providing mobile top up vouchers to our service users, this task involved data entry and supplying relevant information via text messages. Volunteers are required to help with shopping for clothing requests for our service users who are in YWIRC. Volunteers are required to support with completion of surveys and questionnaires to the people we support who are either in YWIRC and or who are living in the community post-detention. Volunteers are required to participate in in awareness raising and fundraising events in the local Bedford area, such as supporting talks to local community groups or helping at fundraising events. Recruitment and training All new support volunteers will be required to attend - an information session, a training and selection day and a separate interview. Once volunteers join the organisation, they will take part in - initial training, ongoing mentoring, ongoing training as needed throughout the year depending on training needs and updates to service provision. Support volunteers may require specific training for their task or project role. Time Commitment: This role often involves a weekly time commitment at our office in Bedford town centre, ideally a 3–4-hour shift per week. Hours are flexible between the hours of 9:00-5:00pm Monday-Friday. Depending on the task/project the time commitment will vary and may be an ad hoc or monthly requirement.
Administration,General & Helping
Admin
Willingness to accept people without being judgemental or seeking to influence them Ability to keep calm when faced with difficult situations, including when listening to traumatic stories or meeting people who may be displaying a wide range of emotions Ability to demonstrate empathy and understanding Ability to listen - encouraging others to express their own thoughts and feelings Emotionally resilient with an understanding of the need for professional boundaries Interested in supporting people from a diverse range of cultures, backgrounds, and beliefs Willingness to abide by our policies and procedures, in particular respecting a detainee’s right to confidentiality and date protection Willingness to attend our ongoing training programme and other events Competent use of another language in the spoken and written word is an advantage
A clear Role Description and Code of Contact Role specific training – through the induction process and our ongoing training (OGT) programme. Ongoing support from the staff team Regular communication about your role and the activities of the organisation. The opportunity to give regular feedback on your role and the wider organisation. Doing our best to help you develop your volunteering role with us, while recognising your need to balance this with work, study, family and/or other commitments. Annual recognition of the volunteering you have done for Beyond Detention, plus references for work, study or other volunteering if required. Honouring the time commitment you have agreed to give and not putting pressure on you to commit more. Treating all volunteers fairly and in accordance with our Policies and Procedures. Trying to resolve fairly any issues or difficulties you may have whilst you volunteer with us before they become problems, in line with our Policies and Procedures. Promptly reimbursing agreed out-of-pocket expenses following procedures set out in our Expenses Policy. Providing adequate insurance to cover your volunteering within the scope of your Role Description or any additional tasks approved by us. Additional benefits of being a Support Volunteer may include: Role specific training and experience such as communications, fundraising, administrative Knowing that by providing valuable support to the organisation, we are ultimately supporting people to develop in their own communities in their post-detention journey Being part of the Beyond Detention team with regular opportunities to meet online and in person
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MK40 2AA
43 Bromham Road Bedford
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