Barnardo's Customer Support Volunteer- (Dunstable Superstore)
Barnardos (Milton Keynes, Bedford Borough and Central Beds)
Join our amazing team of retail volunteers in one of our stores and help to raise vital funds for children and young people across the UK and in Bedfordshire.
-Working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms. -Maintain a high level of customer service -Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries -Process sales on the till -Supporting customers with donations and gift aid -Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan -Ensuring the store remains clean and tidy -Ensure all health and safety policies and procedures are adhered to -Ensure all security procedures are adhered to
Advice, Information & Support,Retail & Charity Shops,General & Helping,Under 16 Volunteering
Basic IT skills - internet & email, Cleaning & Tidying, Language Skills, Managing People
-Friendly and helpful -Happy to be part of an amazing team of staff and volunteers -Enthusiastic about the work of Barnardo’s -Excellent customer service skills -Good verbal communication skills and able to engage positively with customers -Willingness to learn basic IT skills, for tasks such as working on the till -Problem-solving abilities to help resolve queries and issues -Ability to work independently, as part of a team and use your initiative
-Volunteer in a fast paced and diverse environment -Have fun and meet new people -Develop skills for your CV including confidence, teamwork and problem solving -Make a difference to the lives of children, young people and their families -Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses -Full training and experience of working in retail as a volunteer -In-store 20% discount
We ask volunteers to commit a minimum of 2 hours a week but our days, times and shifts are flexible.
LU5 4WL
Unit 8, White Lion Retail Park Boscombe Road Dunstable LU5 4WL
N/A
100
